In general, the public don’t perceive that acupuncture is a suitable form of medicine for babies and young children. In truth, acupuncture and other related techniques, such as shonishin and paediatric tui na, are well tolerated by children and immensely effective at treating many of the conditions from which they suffer. The Panda Clinic was set up in the hope that, by raising awareness, more children would receive the benefits of treatment. Children come to the Panda Clinic with a wide range of chronic and acute conditions. As well as providing effective treatment, it aims to be an environment where children feel welcomed, listened to and safe. This article aims to give the reader a flavour of life at the Panda Clinic, including some of the patient management issues that are peculiar to the treatment of children.